Name: Certiprof ISO/IEC 20000 Foundation Professional Certification - I20000F™
Brand: CertiProf Exam | Certification Marketplace
Price: 200.0 USD
Availability: InStock

Certiprof ISO/IEC 20000 Foundation Professional Certification - I20000F™

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$200.00

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The ISO/IEC 20000 Foundation Professional Certification (I20000F™) provides a comprehensive introduction to the management and delivery of IT services based on the global standard ISO/IEC 20000. This certification is essential for any professional involved in IT service management, offering a clear understanding of the Service Management System (SMS) requirements, key terminology, and the processes necessary to plan, implement, and maintain high-quality services.

Key Exam Areas:

Service Management Concepts: Core principles and terminology of IT Service Management (ITSM).
The ISO/IEC 20000 Standard: Understanding the structure and requirements of the SMS.
Key Processes Overview: Fundamental knowledge of service design, transition, delivery, and improvement processes.
Benefits & Scope: The value of adopting ISO 20000 for organizational service quality and assurance.

✓ Globally Recognized Certification

✓ All study materials are included

Who is this for?

The ISO/IEC 20000 Foundation Professional Certification™ (I20000F™) is designed for IT professionals, service managers, consultants, and quality specialists who want to understand and apply the principles of IT Service Management (ITSM) based on the ISO/IEC 20000 standard.

It’s ideal for those working in IT operations, service delivery, or governance, who aim to improve service quality, efficiency, and customer satisfaction through internationally recognized best practices.

This certification is the perfect starting point for anyone looking to implement, manage, or audit IT Service Management systems within an organization.

What you get

Certiprof ISO/IEC 20000 Foundation Professional Certification - I20000F™
Digital Certification
Digital Badge by Credly
Verifiable PDF Certificate
Free Retake Guarantee

Exam format

Number of Questions: 40
Type: Multiple Choice / Multiple Answer
Duration: 60 minutes
Passing Score: 80%
Language: English
Delivery: Online, available 24/7

Renewal policy

To keep your certification active beyond 2 years:

Submit Continuing Professional Development (CPD) credits through approved activities.
Pay a renewal fee of US$ 100.
Your certification will be extended for an additional 2 years.

Payment & Security

Payment methods

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Certiprof ISO/IEC 20000 Foundation Professional Certification - I20000F™

Valid for 3 years.

Digital Badge

by Credly

Share instantly on
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Verifiable

PDF Certificate

Print-ready, with unique verification code.

Free Retake

Guarantee

One free retake within 6 months if you don’t pass.

Certifications with Global Impact

Choosing Certiprof® means earning a certification badge that is recognized by professionals and employers in over 80 countries worldwide. With over 2,000,000 certified professionals in our global community, you're investing in a credential that truly stands out.

You'll earn Professional Development Units (PDUs) and maintain a badge that proves your commitment to staying sharp and relevant. This is how Certiprof® ensures your skills evolve with the market.

GET CERTIFIED NOW

EXAM FORMAT

Number of Questions: 40

Type: Multiple Choice / Multiple Answer

Duration: 60 minutes

Passing Score: 80%

Language: English

Delivery: Online, available 24/7

YOUR CERTIFICATION JOURNEY

Renewal Policy

To keep your certification active beyond 2 years:

• Submit Continuing Professional Development (CPD) credits through approved activities.

• Pay a renewal fee of US $100.

• Your certification will be extended for an additional 2 years.

Who is This For?

The ISO/IEC 20000 Foundation Professional Certification™ (I20000F™) is designed for IT professionals, service managers, consultants, and quality specialists who want to understand and apply the principles of IT Service Management (ITSM) based on the ISO/IEC 20000 standard.

It’s ideal for those working in IT operations, service delivery, or governance, who aim to improve service quality, efficiency, and customer satisfaction through internationally recognized best practices.

This certification is the perfect starting point for anyone looking to implement, manage, or audit IT Service Management systems within an organization.